Ether to physical notes without an exchange or a withdrawal queue. Twelve confirmations and a handover.
You send Ether to an address issued for this request. We confirm at twelve confirmations, a few minutes on a normal day.
You collect notes in person from the agent, against a six-character code. No document is asked for, and an agent who asks for one is removed on the first occurrence.
You can take delivery in EUR, USD, GBP, CHF. Pick it in the calculator before you lock; the figure you see is the figure in that currency, fee already subtracted.
At the current rate of 2,087, a member sending 10.0000 ETH receives 20,685.32 EUR — that is 20,872.74 gross, less 177.42 at 0.85% and a 10.00 fixed charge.
Nothing else is deducted by us. There is no network fee and no correspondent bank on this route, so the figure above is the whole cost.
You choose the city and the agent when you create the request, and you collect against a six-character code. No document is asked for at handover.
Three more cities settle by appointment. The coverage map has all eight with their own hours and notice.
On-chain confirmation is the fast part. Where the other leg is cash, the clock that matters is the agent’s opening hours rather than the blockchain.
Above the standing reserve of 920k EUR the desk needs 24 hours to position, which is scheduling rather than refusal. You are told at the quote, not at the counter.
None below the band for your tier — €999 as a guest, €9,999 as a member, €99,999 as VIP. Above it we ask one question about where the money came from, never about who you are, and take no document either way. The source of funds page sets out exactly what a sufficient answer looks like.
1.0000 ETH. Below that the fixed cost of settling is a large share of the transaction and neither side benefits.
Yes, and you should. Locking freezes the figure for 14 seconds as a guest, 60 as a member and five minutes as VIP. If it expires we requote and nothing is charged.
Message the desk. Above the published ceiling we quote by arrangement rather than automatically, usually with a day of notice, and the price is agreed before you commit anything.
You meet the agent whose listing you selected. If they cannot make the window, the desk offers you another and your rate is unaffected.