Euros from a bank account into Ether, without an exchange account, an order book or a balance left behind.
You send an ordinary euro transfer from your own account. We confirm on receipt rather than on your bank’s promise, which in practice means the same business day.
We send Ether on-chain to the address you supply. Gas is quoted separately because it is the network’s, not ours.
At the current rate of 0.0005, a member sending 20,000.00 EUR receives 9.2744 ETH — that is 9.3587 gross, less 0.0795 at 0.85% and a 0.0047 fixed charge.
Nothing else is deducted by us. There is no network fee and no correspondent bank on this route, so the figure above is the whole cost.
Bank rails move on banking hours, not ours. A wire received before 14:00 CET usually settles the same day; after that, the next business morning.
Above the standing reserve of 520 ETH the desk needs 24 hours to position, which is scheduling rather than refusal. You are told at the quote, not at the counter.
None below the band for your tier — €999 as a guest, €9,999 as a member, €99,999 as VIP. Above it we ask one question about where the money came from, never about who you are, and take no document either way. The source of funds page sets out exactly what a sufficient answer looks like.
2,000.00 EUR. Below that the fixed cost of settling is a large share of the transaction and neither side benefits.
Yes, and you should. Locking freezes the figure for 14 seconds as a guest, 60 as a member and five minutes as VIP. If it expires we requote and nothing is charged.
Message the desk. Above the published ceiling we quote by arrangement rather than automatically, usually with a day of notice, and the price is agreed before you commit anything.
At the destination you supply — an address or an account. It is used exactly as given, so check it twice; a transfer to a wrong destination you specified cannot be recovered by us.